Refund Policy

Refund Policy

[Cancellation of Booking]

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Eligibility for Refunds

You may request a refund under the following conditions:

• When the trip is cancelled from corporation full amount will be refunded, otherwise deduction will be made as per rules mentioned below.
• Passengers are requested to recheck from office 4 hours before departure of car/bus/vehicle (Daily Service)
• Kindly arrive at the office of BSTDC rules.
• The ticket is issued / cancelled or extended subject to the terms and condtions of BSTDC.
• Ticket will be extended only once and that to before 4 hrs. of the departure of bus.
• Extended ticket will be not refuned or re-extended.

Deduction Rules

• 20% of tarriff before 48 hrs. of departure.
• 25% of tarriff before 24 hrs. of departure.
• 50% of tarriff before 2 hrs. of departure.
• No refund within 2 hrs of departure.